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Mattress too hard or too soft?

A bedroom with a wooden bed frame, white bed linen, pillows and a brown knitted blanket. A bedside table with a lamp and a houseplant stands next to the bed.

With a customised sleep system, you will wake up refreshed and ready for the tasks of the day. Our sleep experts will be happy to help you find the right sleep oasis. However, sometimes you realise after a few days or weeks that the firmness of the mattress doesn't quite harmonise with your body.


In this case, we offer you, together with our manufacturers, an exchange of the mattress core for a different period of time. (see table below)

  • For the first core replacement, Schubiger Möbel covers all costs for you (material, labour, travel costs).
  • The customer's request for a core replacement can be made at the earliest two weeks after delivery. It is important to give the back some time to get used to the changed sleeping conditions.
  • Further core replacements, replacements outside of this warranty and used vehicles are always possible, but are subject to a charge.

All details on the core exchange at a glance

BrandWarranty periodValid fromRemark
Bico100 daysDelivery date to customerApplies within the same mattress type with identical core height
Tempur100 daysDelivery date to customerWhen purchasing a TEMPUR® sleep system (TEMPUR® mattress AND TEMPUR® system frame)
Hasena90 daysDelivery date to customerWhen purchasing a mattress of the "Split" type (3-sided zip)
Roviva30 daysDelivery date to the customerApplies within the same mattress type with identical core height.
Riposa30 daysDelivery date to customerApplies within the same mattress type with identical core height.
Schubiger Branches
Information on
Main store Zurich
The largest furniture store in the region

Ueberlandstrasse 423
8051 Zürich
Tel. 044 325 25 50

Our opening hours
Mo-Fr: 10.00-20.00
Sa: 09.00-18.00

Pick-up warehouse
Mo-Fr: 10.00-19.00
Sa: 09.00-17.00

Regensdorf branch
The kitchen and garden furniture specialist

Pumpwerkstrasse 50
CH-8105 Regensdorf
Tel. 044 871 25 50

Our opening hours
Mo-Fr: 10.00-20.00
Sa: 09.00-18.00

Pick-up warehouse
Mo-Fr: 10.00-19.00
Sa: 09.00-17.00

Contact us
We are here for you

Our opening hours
Mo-Fr: 10.00-20.00
Sa: 09.00-18.00

Pick-up warehouse
Mo-Fr: 10.00-19.00
Sa: 09.00-17.00

Give us a call
Service
044 325 25 50
Available Mon-Sat from 10:00 - 17:00
For questions to our sales department or general questions.

Customer service
044 325 25 60
Available Mon-Fri from 08:00 - 17:00
For questions about existing purchase contracts, delivery dates or delivered products.
Contact us by e-mail
or arrange a
video consultation appointment
You can reach us at any time. You will receive answers within 24 hours on working days.
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